The Elder Mistreatment Helpline offers a free, confidential and bilingual service from 8 am to 8 pm, 7 days a week.
If you have any questions or concerns regarding a situation of older adults mistreatment we invite you to contact us and a member of our specialized team will help you and provide the most appropriate assistance.
Whether you are an older adult in a situation of mistreatment, a family member, a neighbor or a witness, you can rely on the professionals of the Elder Mistreatment Helpline to offer you a specialized and confidential service.
The Elder Mistreatment Helpline provides a free and confidential consultation service for practitioners and professionals from the healthcare, community and financial sectors who are faced with a case of older adult mistreatment in their practice.
TYPES OF MISTREATMENT
« Mistreatment is a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust, which causes harm or distress to an older adult, whether the person deliberately wants to cause harm or not. »
Governmental Action Plan to Counter Mistreatment of Older Adults, MF (2017)
PRESS RELEASE New digital platform improves access to information for elder abuse victims. Montreal – March 19 2019 – In a continuous effort to better meet the needs of older adults in situations of mistreatment, as well as their families, friends and community...
The new awareness campaign on older adults mistreatment will take place until March 15. Have you seen it or heard it? Share in your network!
Montréal September 29, 2017 – A provincial specialized telephone help and referral line to help elder abuse victims, the Elder Mistreatment Helpine (LAAA), célébrâtes seven years of operation on October 1st 2017. As in previous years, the LAAA continues to receive an...