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The Elder Mistreatment Helpline offers you free, confidential and bilingual services from 8 a.m. to 8 p.m., 7 days a week.

Types of
mistreatment
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Cultural
communities
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First Nations
and Inuit
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LGBTQ+

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About

A call to the Elder Mistreatment Helpline (LAAA) provides you with information on the different types of mistreatment and the effect they can have on your quality of life, your physical health and your psychosocial well-being. It also provides you with information on the resources available at your disposal to support you in this difficult situation and / or to help you put an end to it.
Mistreatment is a single or repeated act, or lack of appropriate action, occurring within any relationship where there is an expectation of trust, which causes harm or distress to an older adult, whether the person deliberately wants to cause harm or not.
Governmental Action Plan to Counter Mistreatment of Older Adults, MF (2017)

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