Please note that professional consultation requests made online will be processed only on working days (Monday to Friday).

The Line is not an emergency service. Allow a minimum of 24 to 48 hours for us to call you. For the most pressing situations that require consultation on the same day, contact the Line directly by phone.

In case of difficulty in completing this form, please inform us by email ( or contact the Line directly at 1 (888) 489-2287.