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Services offered to practitioners and professionals

You are a health or community service provider or a professional working with older adults?

We are here to support you.

Given that the mistreatment of older adults is often a complex issue that typically requires long-term involvement and commitment as well as a strength and capacity for risk management, we offer clinical support in order to develop a better understanding of the situation and to facilitate your decision-making regarding the provision of services and possible interventions. 

It is essential that the Elder Mistreatment Helpline (LAAA) team’s expertise on older adult mistreatment does not remain in a silo. On the contrary, it should serve all professionals and service providers across the province in order to ensure quality interventions that respect the rights of older adults. This sharing of expertise aims to identify the elements to be assessed, a possible intervention plan and relevant resources

The Elder Mistreatment Helpline (LAAA) offers two types of services:

Upon request, the Elder Mistreatment Helpline (LAAA) offers presentations tailored to its various partners, to raise awareness of the phenomenon of elder mistreatment.